PRIVACY POLICY

Novee LLC ("Novee," "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at novee.tech, our platform, price generation services, and other online services provided by Novee (collectively, the "Services").

This Privacy Policy applies to information we collect when you use our Services, or when you otherwise interact with us, including:

• Information collected through our Services
• Information collected through the process of training our machine learning algorithms
• Information collected through our websites
• Information collected from third-party sources

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

1.1 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of material changes by:

• Posting the updated Privacy Policy on our website
• Sending an email to the email address associated with your account
• Displaying a prominent notice on our Services

We encourage you to periodically review this Privacy Policy to stay informed about our information practices. Your continued use of our Services after we make changes indicates your acceptance of those changes.

1.2 Children's Privacy

Our Services are not directed to or intended for use by individuals under the age of 13. We do not knowingly collect or solicit any information from anyone under the age of 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected].

1.3 Employment and Contractor Data

This Privacy Policy also applies to employees, contractors, and job applicants to the extent applicable, unless a separate employee privacy notice is provided. If you are an employee or applicant and have questions about your privacy rights, please contact us at [email protected].

Novee collects several types of information from and about users of our Services. The specific types of information we collect depend on how you interact with our Services.

2.1 Information You Provide to Us

We collect information that you provide directly to us, including:

• Account Information: When you register for an account or update your profile, we collect information such as your name, email address, username, password, and company name.
• User Content: When you use our Services, we collect the content you submit, including text prompts, queries, feedback, and other information you input into the Services.
• Communication Information: When you communicate with us, we collect information such as your name, contact information, and the contents of your communications.
• Payment Information: When you make a purchase, we collect payment information such as credit card details. Novee does not store your full credit card information; we only retain confirmation that payment was made.
• Marketing Information: When you subscribe to marketing communications, we collect your name, email address, and preferences

2.2 Information We Collect Automatically

When you use our Services, we automatically collect certain information, including:

• Device Information: We collect information about the device you use to access our Services, such as the hardware model, operating system and version, unique device identifiers, and mobile network information.
• Usage Data: We collect information about your usage of our Services, including the pages you visit, the features you use, the actions you take, and the time, frequency, and duration of your activities.
• Location Information: We may collect general location information, such as IP address, to customize aspects of our Services.
• Log Information: We collect log information when you use our Services, such as IP address, browser type,
  referring/exit pages, operating system, date/time stamps, and clickstream data.

2.3 Information from Cookies and Similar Technologies

We and our third-party service providers use cookies, web beacons, and other tracking technologies to collect information about your browsing activities. This information helps us analyze how users use our Services, track user movements around the Services, and gather demographic information about our user base as a whole.

You can control cookies through your browser settings and other tools. For more information on our use of cookies and how to manage them, please see Section 7 of this Privacy Policy.

2.4 Information from Third-Party Sources

We may collect information about you from third-party sources, including:

• Information from business partners, such as joint marketing partners and analytics providers
• Information from public databases
• Information from social media platforms when you interact with us through those platforms
• Information from other commercially available sources

2.5 Sensitive Personal Information (SPI)

We do not collect or process Sensitive Personal Information (SPI) as defined under applicable privacy laws, including but not limited to data concerning racial or ethnic origin, religious beliefs, health information, biometric or genetic data, precise geolocation, or sexual orientation.

2.6 Data Minimization and Purpose Limitation

We collect and process personal information only to the extent necessary to fulfill the purposes outlined in this Privacy Policy. We do not collect more personal information than is reasonably required to provide and improve our Services, and we limit our use of personal information strictly to those purposes for which it was collected, unless you have provided consent for additional use.

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Services
• Process transactions and send related information, including confirmations and invoices
• Personalize your experience with our Services
• Communicate with you about our Services, respond to your inquiries, and provide customer support
• Send you technical notices, updates, security alerts, and support and administrative messages
• Send you promotional messages, such as newsletters, special offers, and information about new features
• Monitor and analyze trends, usage, and activities in connection with our Services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities, and protect the rights and property of Novee and others
• Debug products to identify and repair errors
• Train and improve our machine learning algorithms
• Comply with applicable laws, regulations, and legal processes
• Enforce our Terms of Service and other policies
• Fulfill any other purpose for which you provide information or consent

3.1 Automated Decision-Making and Profiling

We do not use your personal information to make decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects. All decisions related to the Services and offerings involve meaningful human intervention.

We may share your information in the following circumstances:

4.1 With Service Providers, Vendors, and Partners

We may share your information with service providers, vendors, and business partners who need access to such information to carry out work on our behalf, such as:

• Payment processors for transaction processing
• Cloud services providers for data storage and processing
• Analytics providers to help us understand usage of our Services
• Marketing and communication platforms to send communications
• Customer service and support providers

We use third-party analytics and advertising tools to better understand how users interact with our Services and to personalize advertising. These third parties may collect data through cookies and similar technologies. Examples include:

• Google Analytics
• Microsoft Clarity
• Facebook Pixel
• LinkedIn Insight Tag

These providers may process your information in accordance with their own privacy policies. You can learn more about how to opt out of tracking in Section 7.

4.2 With Your Consent

We may share your information when you direct us to do so or otherwise provide your consent.

4.3 For Business Transfers

If Novee is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you (for example, via email or a notice on our website) of any such change in ownership or control of your personal information.

4.4 For Legal Reasons

We may share your information if we reasonably believe disclosure is necessary to:

• Comply with applicable laws, regulations, legal processes, or governmental requests
• Enforce our Terms of Service and other agreements, including investigation of potential violations
• Detect, prevent, or otherwise address fraud, security, or technical issues
• Protect against harm to the rights, property, or safety of Novee, our users, or the public as required or permitted by law

4.5 Aggregated or De-identified Information

We may share aggregated or de-identified information (information that cannot reasonably be used to identify you) for any purpose, including for research, analytics, and marketing purposes.

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal information, we consider:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure of your personal information
• The purposes for which we process your personal information and whether we can achieve those purposes through other means
• The applicable legal, regulatory, tax, accounting, or other requirements

When we no longer need personal information, we will securely delete or anonymize it, or if this is not possible (for example, because your personal information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.

We have implemented appropriate technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. These measures include encryption of data in transit and at rest, firewalls, access controls, and regular security assessments.

However, no security measures are perfect, and we cannot guarantee the security of your personal information. We encourage you to take steps to protect your personal information, such as choosing a strong password and keeping it private, and logging out of your account after using our Services on shared devices.

In the event of a data breach that impacts your personal information, we will notify you without unreasonable delay and in accordance with applicable data breach notification laws. We may notify you via email, in-product notification, or other legally compliant means.

7.1 What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. We use cookies and similar technologies (like web beacons, pixels, and local storage) to operate and improve our Services.

7.2 Types of Cookies We Use

We use the following types of cookies:

• Essential Cookies: These cookies are necessary for our Services to function properly. They enable you to navigate our Services and use their features.
• Preference Cookies: These cookies remember your preferences and settings to enhance your experience.
• Analytics Cookies: These cookies help us understand how visitors interact with our Services by collecting and reporting information anonymously.
• Marketing Cookies: These cookies track your online activity to help deliver advertisements that are more relevant to you and your interests.

7.3 Your Cookie Choices

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.

To opt out of third-party advertising networks and similar entities that use targeting/advertising cookies, visit:

• Digital Advertising Alliance: http://optout.aboutads.info/
• Network Advertising Initiative: http://optout.networkadvertising.org/

7.4 Do Not Track and Global Privacy Control (GPC)

Some browsers offer a "Do Not Track" (DNT) signal or Global Privacy Control (GPC). We currently honor Global Privacy Control (GPC) signals in accordance with applicable laws. If you have enabled this signal in your browser, we will treat it as a valid request to opt out of the sale or sharing of personal information.

Depending on your location, you may have certain rights regarding your personal information. These may include:

8.1 Access and Portability

You may request a copy of your personal information and information about how we use it.

8.2 Correction

You may request that we correct inaccurate personal information we maintain about you.

8.3 Deletion

You may request that we delete your personal information in certain circumstances.

8.4 Withdraw Consent

Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

8.5 Opt-Out of Sale or Sharing

You may have the right to opt out of the "sale" or "sharing" of your personal information as defined by applicable privacy laws.

8.6 Opt-Out of Targeted Advertising

You may have the right to opt out of the processing of your personal information for targeted advertising purposes.

8.7 How to Exercise Your Rights

To exercise any of these rights, please submit a request via email at [email protected].

We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request. In some cases, we may deny your request as permitted by law.

8.8 Right to Appeal

We do not use your personal information to make decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects. All decisions related to the Services and offerings involve meaningful human intervention.

Novee is based in the United States and the information we collect is governed by U.S. law. If you are located outside the United States, please be aware that information you provide to us will be transferred to, stored, and processed in the United States and potentially other countries where we or our service providers operate. These countries may not have the same data protection laws as the country in which you initially provided the information.

When we transfer personal information outside of the jurisdiction from which it was provided, we implement appropriate safeguards in accordance with applicable law, which may include:

• Standard contractual clauses approved by relevant authorities
• Binding corporate rules for transfers within our corporate family
• Other lawful transfer mechanisms

By using our Services or providing personal information to us, you consent to the transfer of information to the United States or other countries as described in this Privacy Policy.

10.1 California Residents

If you are a California resident, the California Consumer Privacy Act ("CCPA") as amended by the California Privacy Rights Act ("CPRA") provides you with specific rights regarding your personal information. To learn more about your California privacy rights, please visit California Privacy Rights Notice or contact us using the information provided in the "Contact Us" section.

10.2 European Economic Area, United Kingdom, and Switzerland

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you have certain rights under applicable data protection laws, including the General Data Protection Regulation ("GDPR"). To learn more about your EEA, UK, and Swiss privacy rights, please visit the European Privacy Rights Notice or contact us using the information provided in the "Contact Us" section.

10.3 Other Jurisdictions

If you are located in a jurisdiction with specific privacy rights (such as Colorado, Connecticut, Virginia, Utah, Nevada, or others with applicable privacy laws), you may have additional rights under those laws. Please contact us using the information provided in the "Contact Us" section to learn more about your privacy rights under applicable state or regional laws.

Our Services may contain links to other websites and services that are not operated or controlled by Novee. This Privacy Policy applies only to our Services. We suggest contacting those third parties directly for information on their privacy policies.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at
[email protected].

If you have a disability and need this Privacy Policy in an alternative format, please contact us at [email protected].